fees & rebatesINFORMATION

If your GP referred you under a Mental Health Treatment Plan (MHTP), you are eligible to claim a Medicare rebate for up to 20 sessions per calendar year. The current Medicare rebate for an appointment with a clinical psychologist for sessions lasting at least 50 minutes is $137.05. You must provide a copy of your referral and MHTP prior to or at your initial appointment. 

If you have private health insurance, you may be able to access rebates for psychology. Please contact your insurance provider to check your eligibility.

Fees are payable at the end of your appointment unless prior arrangement has been made for a third party to cover the cost of sessions. Payment for face-to-face appointments can be made via EFTPOS or credit card. If eligible, Medicare and some private health insurance claims can be processed automatically for you following processing of payment. If you wish to claim rebates manually you will be provided with a paid invoice once payment has been received.

For telehealth appointments payment can be made either by:

An invoice will be sent to you at the end of your session with bank details for payment. Payment is required on the day of your appointment.

Payment will be processed through Jetlyn’s practice management software. Please note for credit card payments there is a processing fee (1.9% + $1).

If you are unable to attend a scheduled appointment please provide as much notice as possible. Your appointment time has been reserved specifically for you, and usually cannot be refilled at short notice. 

For appointments cancelled less than 1 business day (24 hours) before the scheduled appointment time, 100% of the appointment fee may be charged. For appointments cancelled less than 2 business days (48 hours) before the scheduled appointment time, 50% of the appointment fee may be charged. 

Please note Medicare rebates cannot be claimed for cancelled appointments.